For bookings/reservations, just fill out the form located on the middle-right section of the page. You can also reach us thru e-mail, phone call or SMS on the number provided below at contact us.
PAYMENT TERMS
By booking a tour, you agree to be bound by the following:
- We require an initial deposit of 30% from the total tour package to confirm the booking/reservation with us. The full balance payment shall be made on the day of the tour.
- If the booking/tour package involves hotel accommodations, we strongly advise to pay in advance to secure hotel reservation at least 5 days prior to the tour date or as early as possible. Hotel accommodations and hotel rates are subject to change depending upon the availability of the hotel or hotel rooms on the date the initial payment has been made. The earlier the initial deposit, the better to secure hotel accommodations.
- For 1 day tour packages, initial deposit must be made at least 5 days prior to the tour date e.i. tour date 6/15/2017, initial deposit must be made on or before 6/10/2017.
- Payments can be made through bank deposit/transfer (BDO, PS Bank, Unionbank), money transfer (Palawan, LBC, ML Kwarta Padala, Cebuana, Western Union), or Paypal.
- If you agree with these conditions we will send you a confirmation with all the payment details to make the initial deposit of 30% from the total tour package. After receiving the down payment, your booking/reservation is secured.
- Strictly no down payment, no confirmation of booking.
CANCELLATION AND REFUND POLICY
- For hotel accommodations booked with us, there will be no refund for unutilized nights, including those resulting from cancelled tours, delayed check-in or early check-out.
- No show or on-the-spot cancellation automatically results to forfeiture of all the payments made.
- For tour packages involving whale shark encounter, there is a possibility that these gentle giants may not be seen during the tour due to unpredictable nature, inclement weather and other environmental factors that is beyond our control. We regret to inform you that there will be no refund on the transportation charges.
*Rates are subject to change without prior notice.
EXCLUSIONS
- Foreign tourists pay an additional P500 per head for whale watching.
- Snorkeling gears at Sumilon Island
- Food not mentioned in the package